- Highly Regarded Australian Business
- Mitcham Location
- School Hours, Monday to Friday
- $30-$35ph + Super
With a history spanning in excess of 10 years this well-regarded Australian organisation specialises in assisting mature-aged students in getting better qualified to further their careers. Having enjoyed consistent growth in turnover and team size, the group now has an exciting opportunity for an experienced and solutions-driven Student Finance Officer to join the team based in Mitcham.
Reporting to the Student Finance Manager you will manage student payment repayment plans, building rapport with students and resolving issues and complaints. You will help to create payment plans for students struggling with their payment obligations and following up on declined or delayed payments. When necessary you will brief and work with an external debt recovery provider. You will keep up-to-date records of all calls on Salesforce and any adjustments to payment plans. You will be an active member of the finance team, working with the wider business to develop solutions and longer-term strategies which enhance the student experience in relation to finance.
The successful candidate will be experienced in managing accounts and ideally debt recovery. You are personable and outgoing, able to build rapport with students and have the preparedness to tackle sensitive topics with them in a professional manner. You will have excellent listening skills and ensure that all communication with students is timely, complete, and accurate. You can work collaboratively with others and contribute to the smooth-running of the finance team.
In return, the successful candidate will look forward to working with a thriving Australian business that offers adults the opportunity to make positive change in their lives. You will be able to work school hours Monday – Friday, some of which can be done from home. A phone allowance will be provided when working from home.
To confidentially apply for this position please submit your CV to Crommelin Recruitment quoting reference number AC1482. Please note that only shortlisted candidates will be contacted. Candidates are advised that reference and background checking form part of Crommelin Recruitment’s standard process.