• Successful Energy Consultancy
  • Hawthorn East Location
  • Base Salary circa $60K plus Superannuation

This well-established, successful energy consultancy offers energy management services for business customers, achieving significant energy cost reductions. The group also implements and manages embedded network solutions for large shopping centres and commercial building complexes, providing energy savings for tenants and income for landlords. As the group enjoys a period of sustained growth, an opportunity has become available for a skilled Customer Service Officer to join the team based in the Hawthorn East office, with scope for some work from home.

Working as part of the Embedded Network Customer Service team and reporting to the Team Leader you will act as a face of the company, interacting with customers and stakeholders across all communication channels. You will listen to customers and provide speedy, empathetic, and effective solutions to issues, sharing feedback internally to improve customer experience. You will also keep customer records up to date and always work to further build and enhance the company brand.

Positive and self-motivated, you will have prior office-based Customer Service experience. You will have good PC skills and be proficient with the Microsoft Office suite. You will enjoy working as part of a team and interacting with people regularly internally and externally. You are now looking to join a well-run business where there is a great culture in an important role. Energy experience would be beneficial but is not essential.

To confidentially apply, please email your resume to Crommelin Recruitment quoting job reference number AC1580. Please note only successfully shortlisted candidates will be contacted. Candidates are advised that reference and background checking form part of Crommelin Recruitment’s standard process.

To apply for this job email your details to anna@crommelin.com