• Specialist Business Energy Retailer
  • Southbank Location – Hybrid Work
  • $55K – $60K Plus Superannuation

This Australian operated organisation with 100% Australian customer care specialises in retail energy for businesses to achieve real savings. Due to an internal move, an opportunity has become available for a personable, professional Customer Experience Officer to join the team. The office is based in Southbank and there is scope to work from home two days per week.

Reporting to the Operations Manager and working alongside two other Customer Experience Officers, you will handle enquiries from customers, managing inbound and outbound correspondence. You will update customer details on the company billing system and will handle customer complaints as needed, to achieve resolutions and customer satisfaction.

With previous experience working in an office-based customer service role, you will be a strong communicator who enjoys dealing with people. You will have experience working with MS Office products and will work well in a fast-paced environment. You are now looking to join a well-run business in a flexible role working as part of a great team.

To confidentially apply, please email your resume to Crommelin Recruitment quoting job reference number AC1582. Please note only successfully shortlisted candidates will be contacted. Candidates are advised that reference and background checking form part of Crommelin Recruitment’s standard process.

To apply for this job email your details to andrew@crommelin.com