• Specialist Business Energy Retailer
  • Southbank Location with Hybrid Work
  • $55K – $60K Plus Superannuation

This Australian operated organisation with 100% Australian customer care specialises in retail energy for businesses to achieve real savings. Due to an internal move an opportunity has become available for a personable, professional Customer Experience Officer to join the friendly team. The office is based in Southbank and two days per week will be accommodated for trained up staff.

Reporting to the Operations Manager and working alongside two other Customer Experience Officers, you will handle take incoming calls and handle enquiries from customers, updating the company system and following up customers with email correspondence. You will also update customer details on the company billing system and will manage customer complaints as needed to achieve resolutions and customer satisfaction.

With previous exposure to an office-based customer service role and preferably possessing Energy sector experience, you will be a strong communicator who enjoys dealing with people and providing excellence in service. You will have experience working with MS Office products and will work well in a fast-paced environment. You are now looking to join a well-run business in a flexible role working as part of a great team.

To confidentially apply, please email your resume to Crommelin Recruitment quoting job reference number AC1596. Please note only successfully shortlisted candidates will be contacted. Candidates are advised that reference and background checking form part of Crommelin Recruitment’s standard process.

To apply for this job email your details to andrew@crommelin.com