• Successful Energy Consultancy
  • Hawthorn East Location
  • Base Salary circa $60K plus Superannuation

This well-established, successful energy consultancy offers energy management services for business
customers, achieving significant energy cost reductions. The group also implements and manages
embedded network solutions for large shopping centres and commercial building complexes
providing energy savings for tenants and income for landlords. As the group enjoys a period of
sustained growth an opportunity has become available for an experienced Collections Officer to join
the team based in the Hawthorn East office.

Reporting to the Accounts Team Leader you will manage customer enquiries and payments over the
phone and on email. Dealing with tenants and account holders facing sometimes challenging
circumstances, you will listen carefully and show sensitivity. You will also proactively build rapport
with customers to arrange suitable payment options whilst liaising regularly with the Billing and
Customer Service team.

With previous experience in a collections-based role, you will ideally have prior exposure to a billing
system and the energy sector. You will be an excellent relationship-builder who is driven by finding
positive workable solutions. A fast learner who enjoys getting to know new systems and processes,
you will also possess a high level of attention to detail. You are now looking to join a well-run
business as part of a friendly, professional team.

To confidentially apply, please email your resume to Crommelin Recruitment quoting job reference
number AC1506. Please note only successfully shortlisted candidates will be contacted. Candidates
are advised that reference and background checking form part of Crommelin Recruitment’s standard
process.

To apply for this job email your details to anna@crommelin.com